Kay's Place
Kay’s Place offers information and referral services, housing navigation, peer support, and financial support through Jane’s Fund.
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About
Kay’s Place is the storefront information and referral hub of the West End Seniors’ Network (WESN), located inside Denman Place Mall. It’s the public-facing welcome desk for older adults living in the West End, a no-appointment-needed spot to ask a question, learn about local programs, get help navigating government and community services, or simply have a friendly chat.
The team at Kay’s Place connects neighbours with housing navigation support, peer programs, financial assistance through Jane’s Fund, and the full slate of WESN’s social, educational, and recreational offerings. The space reflects WESN’s mission to support and empower adults aged 55+ to live engaged, healthy lives in the West End community.
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Hours
Mon–Fri: 10:00 AM – 4:00 PM (drop-in)
Sat & Sun: Closed
Housing navigation: by appointment
Contact
Unit 118, Denman Place Mall
1030 Denman St, Vancouver
What we offer
- Information & referral for adults 55+
- Housing navigation support (by appointment)
- Peer support connections
- Financial assistance via Jane’s Fund
- WESN membership & program sign-ups
- Referrals to community, health, and government services
- Printed program calendars & event info
- Volunteer enquiries
- Drop-in friendly visits, no appointment needed
- Newcomer-to-the-West-End orientation
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Frequently asked questions
What is Kay’s Place?
It’s the information and referral storefront of the West End Seniors’ Network, inside Denman Place Mall, supporting adults aged 55 and over.
Do I need an appointment to visit?
No, drop-ins are welcome Monday to Friday from 10 AM to 4 PM. Housing navigation appointments are booked separately.
Where is Kay’s Place inside the mall?
Unit 118 on the ground floor of Denman Place Mall at 1030 Denman Street.
What kinds of questions can I bring in?
Anything from “how do I sign up for a WESN program” to housing options, community resources, transportation, financial support, or volunteering.
Is Kay’s Place only for seniors?
Services focus on adults 55+, but family members and neighbours asking on behalf of a senior are warmly welcomed.
Is there a cost?
No, information, referral, and most peer-support services are free for West End community members.
