--- title: "Safety & Emergency Information | Denman Place Mall, Vancouver, BC" description: "Current safety status, emergency phone numbers and what-to-do guidance for visitors at Denman Place Mall in West End Vancouver. Call 911 in any emergency." canonical: https://denmanmall.com/safety-updates language: en-CA --- # Safety & Emergency Information In an emergency, call [911](tel:911) immediately. This page lists current mall status, key phone numbers, and what to do if something happens while you are on-site. [Emergency? Tap to call 911](tel:911) Normal operations No active safety advisories The mall is operating normally at this time. If conditions change, verified details and next steps will be posted here. Mall hours Open during regular operating hours, 8:00 AM to 10:00 PM daily. Operating normally Store hours Individual retailers may maintain different hours. See the [Store Directory](https://denmanmall.com/directory). Operating normally Building access All standard entrances and exits are available. Operating normally ## Key numbers to know - Emergency (police, fire, ambulance) [Call 911](tel:911) - Vancouver Police non-emergency [604-717-3321](tel:+16047173321) - HealthLink BC (24/7 nurse line) [Call 8-1-1](tel:811) - Poison Control (BC) [1-800-567-8911](tel:+18005678911) - Mall enquiries [Contact form](https://denmanmall.com/contact) If you are on-site and need help, speak with mall security or a nearby retailer. They can direct you to the nearest exit, first-aid kit, or accessible route. If there is a fire alarm • Leave by the nearest marked exit. Do not use elevators. • Follow staff and posted directions to assembly points outside. • Do not re-enter the building until cleared by emergency services. If you witness a medical emergency • Call [911](tel:911) first. Stay on the line with the dispatcher. • Alert mall security or any retailer so staff can guide responders in. • Do not move the person unless they are in immediate danger. If you see suspicious activity • If you feel in danger, call [911](tel:911). • Otherwise call VPD non-emergency: [604-717-3321](tel:+16047173321). • Note the location, time and description. Do not confront anyone. If you are asked to shelter in place • Move into the nearest store or back-of-house area away from windows. • Silence your phone and follow staff direction. • Wait for an all-clear from emergency services or staff. ## Stay informed For wider Vancouver or BC-area emergencies, the following sources publish verified, real-time information. • [City of Vancouver, Emergency Preparedness](https://vancouver.ca/home-property-development/emergency-preparedness.aspx) • [Vancouver Police Department](https://vpd.ca/) • [Alertable, public emergency alerts](https://www.alertable.ca/) • [HealthLink BC](https://www.healthlinkbc.ca/) This page is informational. It is not a substitute for calling 911 or following the directions of emergency responders and on-site staff. --- Denman Place Mall, 1030 Denman St, Vancouver, BC V6G 2M6. Open daily 8:00 AM to 10:00 PM. Phone 604-685-1466. HTML version: